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Privacy Policy

At MK3D Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile app, and services.

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1. Information We Collect

When you use our website or app, we may collect the following information:

  • Personal details: name, email address, phone number, delivery address.

  • Order details: items purchased, payment method, shipping preferences.

  • Payment information: processed securely through third-party providers (e.g., Apple Pay, credit card processors). We do not store your full payment card details.

  • Usage data: information about how you interact with our website/app, collected through cookies and analytics tools.

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2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Improve our products, services, and user experience.

  • Send updates about your orders, promotions, or new products (only if you opt-in).

  • Ensure secure payments and fraud prevention.

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3. Sharing of Information

We respect your privacy and will never sell your personal information. We may share your data only with:

  • Payment providers (Apple Pay, credit card processors).

  • Delivery services to complete your order.

  • Service providers such as Wix (hosting and website platform).

  • Legal authorities if required by law.

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4. Cookies and Tracking

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features of the site may not function properly.

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5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Correct or update your personal information.

  • Request deletion of your personal data, subject to legal and contractual requirements.

To exercise these rights, contact us at: itsmk.3dprinting@gmail.com

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6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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